Submitting Statements

If the statement is protected, add the password at the end of the file before uploading: “statement.pdf” -> “statement_12345.pdf”. Or, ensure your zip code matches the zip used as password by your processor.

Analysis Bot

Simply set up a rule in your email software to automatically forward your merchant statement to your own analysis bot for AUTOMATED FEE MONITORING.

This analysis bot name was generated by a computer – since it does not know any better, it may come up with something inappropriate. If that is the case, we apologize (bad computer!) – please email us with the bot address you’d like at help@feenavigator.com.

If you need help, please have your agent/merchant rep set up this email address in the processor software. This way, the statement comes directly to your account with Fee Navigator, and you get alerts on your volume, fees, rate, and avoidable costs – as soon as we receive the statement.

You can track the history of fee and rate changes in your History link.